Privacy Policy

Deqolo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service"). Please read this policy carefully. By using Deqolo, you agree to the practices described herein.

1. Information We Collect

Personal Information

When you create an account or use our Service, we may collect:

• Email address
• Name (if provided)
• Payment information (processed securely through third-party providers)
• Device information (device type, operating system, unique device identifiers)

Photos and Images

When you use our AI redesign features, you upload photos of your rooms. These images are:

• Processed by our AI to generate redesigned versions
• Stored temporarily to deliver results and allow you to access your history
• Never shared with third parties for advertising purposes
• Deleted from our servers upon your request or after your account is closed

Usage Data

We automatically collect certain information when you use the Service, including:

• App usage patterns and feature interactions
• Log data (IP address, browser type, access times)
• Crash reports and performance data
• Preferred design styles and settings

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process your room photos through our AI to generate redesigns
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze usage trends to improve user experience
• Detect, prevent, and address technical issues and security threats

3. AI Processing

Our core service uses artificial intelligence to transform room photos. When you submit a photo:

• Your photo is sent to our secure servers for AI processing
• The AI analyzes the room layout and generates a redesigned version based on your selected style
• Original and generated images are stored in your account for your convenience
• We do not use your personal photos to train our AI models without your explicit consent
• You may opt in to allow anonymized versions of your photos to help improve our AI

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data only in the following circumstances:

• Service Providers: With trusted third-party companies that help us operate the Service (cloud hosting, payment processing, analytics)
• Legal Requirements: When required by law, regulation, or legal process
• Safety: To protect the rights, property, or safety of Deqolo, our users, or others
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to the sharing

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Regular security audits and vulnerability assessments
• Access controls limiting employee access to personal data
• Secure cloud infrastructure with redundant backups

While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you the Service. Specifically:

• Account data is retained until you delete your account
• Uploaded photos and AI-generated designs are retained for 12 months of inactivity, then automatically deleted
• Usage analytics are retained in anonymized form
• Payment records are retained as required by applicable tax and financial regulations

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data and uploaded photos
• Portability: Request your data in a portable, machine-readable format
• Restriction: Request that we limit processing of your data
• Objection: Object to processing of your data for certain purposes

To exercise any of these rights, please contact us at privacy@deqolo.com.

8. Children's Privacy

Deqolo is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected data from a child under 13, we will promptly delete it. If you believe a child has provided us with personal data, please contact us.

9. Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through Deqolo.

We use the following categories of third-party services:

• Supabase (authentication and storage)
• Google Gemini AI (image processing)
• RevenueCat (subscription management)
• Mixpanel (analytics)

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and compliance with applicable regulations.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: